Frequently Asked Questions

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Student FAQs

Safety tips, viewings, secure payments, refunds, and what to do if something feels off.

Agent FAQs

Verification, payouts/escrow, listing quality, scheduling viewings, and disputes.

Verification
KYC, badges, and fraud checks to keep everyone safer.
Secure Payments
Funds held in escrow until conditions are met.
Fast Support
Report issues anytime—most cases reviewed within 24 hours.